Terms of service

Welcome to Prenanobio. These Terms of Service describe the rules and conditions that apply when you access or use our website and purchase products from us.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Terms

Prenanobio operates this website and provides products, services, and related information to customers.

By using our website, you confirm that:

  • You are at least 18 years old, or you have permission from a parent or legal guardian to use this website.

  • You provide accurate and complete information when placing an order.

  • You will use our website only for lawful purposes.

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe any activity violates these Terms of Service.

2. Product Information

We make every effort to ensure that product descriptions, images, colors, sizing information, and pricing displayed on our website are accurate.

However, we cannot guarantee that:

  • Product colors displayed on your device will exactly match the actual product;

  • Product descriptions are completely free from errors;

  • Product availability will always remain unchanged.

We reserve the right to update product information, modify prices, or discontinue products at any time without prior notice.

3. Orders and Payments

When you place an order with Prenanobio, you agree to provide accurate billing, payment, and shipping information.

All orders are subject to availability and confirmation.

We reserve the right to:

  • Refuse or cancel any order;

  • Limit quantities purchased;

  • Correct pricing errors;

  • Cancel transactions suspected of fraud or unauthorized activity.

Payment must be completed before orders are processed and shipped.

4. Shipping and Delivery

Shipping times may vary depending on your location, shipping method, and order processing requirements.

Once an order has been shipped, customers are responsible for providing accurate delivery information.

Prenanobio is not responsible for delays caused by:

  • Shipping carriers;

  • Customs processing;

  • Weather conditions;

  • Incorrect shipping information provided by customers;

  • Events outside of our reasonable control.

For more information, please refer to our Shipping Policy.

5. Returns and Refunds

We want you to be satisfied with your purchase.

Returns and refunds are handled according to our Refund & Return Policy.

Please review our Refund & Return Policy before making a purchase.

6. Intellectual Property

All content on this website, including but not limited to:

  • Product images;

  • Website design;

  • Logos;

  • Text;

  • Graphics;

  • Brand materials;

is owned by Prenanobio or used with permission.

You may not copy, reproduce, distribute, modify, or use any website content without prior written permission.

7. User Conduct

By using our website, you agree not to:

  • Use the website for unlawful purposes;

  • Attempt to gain unauthorized access to our systems;

  • Submit false information;

  • Interfere with website operation or security;

  • Use our content without authorization.

We reserve the right to take appropriate action against violations.

8. Third-Party Services

Our website may include links or services provided by third parties, including payment processors, analytics providers, advertising platforms, and shipping providers.

Prenanobio is not responsible for the content, policies, or practices of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

9. Disclaimer

We provide our website and services on an "as available" basis.

While we strive to provide accurate information and reliable services, Prenanobio does not guarantee that:

  • The website will always operate without interruption;

  • All information will always be completely accurate;

  • The website will be free from errors or technical issues.

To the fullest extent permitted by law, Prenanobio is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Prenanobio shall not be liable for any damages arising from:

  • Use or inability to use our website;

  • Purchase or use of our products;

  • Unauthorized access to your information caused by circumstances beyond our control.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately after being posted on this page.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

12. Governing Law

These Terms of Service shall be governed and interpreted according to the applicable laws of the United States.

Any disputes arising from these Terms or your use of our website shall be handled according to applicable legal requirements.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Prenanobio

Phone:
+1 814-580-5786

Email:
info@prenanobio.com

Address:
2381 Zanker Rd Ste 110
San Jose, CA
USA

Thank you for choosing Prenanobio. We appreciate your business and are committed to providing a safe and reliable shopping experience.